HOW WE WORK
Step 1: Quotation
Step 2: Book and pay
Step 2: Book and pay
For the fastest service, simply call our hotline for an immediate quote. Please ensure you have all details to hand, ie description of the goods, approx size/weight, collection/delivery address, pickup time and deadline for delivery.
Step 2: Book and pay
Step 2: Book and pay
Step 2: Book and pay
Once we agree a booking, simply pay by phone (or iZettle link) and confirm acceptance of our T&Cs. We accept all major credit/debit cards plus payment via BACS (details on request).
Step 3: Collection
Step 2: Book and pay
Step 4: En-route (plus tracking)
Our driver arrives at your collection address (in as little as 60 minutes) and collects your consignment. You'll get a digital confirmation of the pickup via email or SMS. Then we're on our way!
Step 4: En-route (plus tracking)
Step 4: En-route (plus tracking)
Step 4: En-route (plus tracking)
Using GPS mapping and the fastest available route, we'll carefully drive your goods to the destination as quickly as legally possible. Meanwhile, you can track your load's progress via our web app, for added reassurance.
Step 5: Delivery
Step 4: En-route (plus tracking)
Step 6: Closing the loop
On arrival at the destination, our driver will handover the consignment to your nominated recipient and obtain a digital POD (Proof Of Delivery). Again you'll be notified of this via email or SMS.
Step 6: Closing the loop
Step 4: En-route (plus tracking)
Step 6: Closing the loop
That's it - job done, but we don't stop there. We'll give you a call (during business hours) to ensure you're happy, as we want to serve you again and again. We aim for total customer satisfaction and will do our utmost to achieve it.
